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Med Sync Anchor Day Load Planner
Spread your sync patients across your anchor days and see the call hours, fill hours and delivery stops a single workday has to absorb.
Med sync programs rarely fail on the idea. They fail when a few hundred patients end up anchored to the first week of the month and the bench cannot breathe. The fix is arithmetic, and it is much easier to do before the enrollments than after.
This planner takes your enrolled patient count, the number of anchor days you use, and the minutes your team really spends on a refill call and on filling a script. It returns the load one typical anchor day carries, so you can cap enrollment, add anchor days, or plan the hire before the program starts running your staff instead of the other way around.
Your result
Sync bundles due on a typical anchor day
12.0
How many patients come due on one ordinary workday.
Refill call hours per anchor day
0.8
Phone time owed a week before those bundles are filled.
Fill and verify hours per anchor day
1.5
Bench and pharmacist time the anchor day adds to normal walk in volume.
Delivery stops created per anchor day
5.4
Doors the van has to reach before your afternoon cutoff.
Compare each result against what your counter already absorbs on a normal day, because sync load lands on top of walk in volume rather than replacing it.
Why anchor day load is what breaks a sync program
Spreading anchor dates across the workdays of the month is the single decision that keeps med sync survivable in a small store. Patients will happily accept any date you offer them, so the shape of the month is entirely your choice, and a lopsided month is nobody else's fault.
This planner shows the load one typical anchor day carries: how many bundles are due, how many refill call hours that implies, how many fill and verify hours land on the bench, and how many bags need a stop on the route. If any of those exceed what your staffing can absorb, move anchor dates before you enroll one more patient.
Using the output to set an enrollment cap
Work backward from the tightest number. If your van comfortably covers eighteen stops in an afternoon and the planner shows twenty four, you either add a second run, tighten the delivery zone, or move some patients to curbside pickup on their anchor date.
The same math sets a hiring trigger. When fill and verify hours per anchor day pass what one technician can hold alongside the counter, sync growth needs another pair of hands rather than another spreadsheet. Owners who watch this figure see the hire coming a month out instead of during a bad week.
Questions about this calculator
How many anchor days should I use?
Most independents spread across the workdays of the month, which is around twenty. Some keep month end clear for reporting and use only the first fifteen business days. Fewer anchor days means a heavier day, so watch what the change does to fill hours before committing.
Does every sync patient need a live phone call?
Not forever. New patients need a real conversation before each cycle while their regimen settles. Stable patients can move to a short text or outbound message once nothing has changed for several cycles. Lower the minutes per call as your list matures instead of dropping the touch.
Why separate fill hours from call hours?
Because they hit different people at different times. Calls land about a week before the anchor date and usually belong to a technician. Fill and verify hours land on the anchor date itself and include the pharmacist. Planning them as one lump is how anchor days get overloaded.
More free tools and working documents
Working document
The Med Sync Patient Onboarding Checklist
Every step from choosing the patient to the first synchronized pickup or delivery, in the order a busy counter can actually run them.
Take this figure into a real sync week
The number on this page reflects the way your refill cycle and your route run today. PillRoute is what moves it: chronic prescriptions anchored to one date, renewal requests batched by prescriber, and a stop order that brings the last signature back before four. Book a demo and we will work from the inputs you just entered instead of a sample pharmacy.